Beyond Web Development

AI Tech Solutions built and managed

Building What’s Next. Today

 

AI Solutions

App Development

Visual Brand Elevation

Secure Hosting and Maintenance

Beyond web development logo

At Beyond Web Development,

in Chandler, AZ., we specialize in creating AI Tech Solutions for elite practices. We go beyond the basics of web development to focus on creating digital systems that are not only visually appealing, but also user-friendly and effective at achieving their business goals.

Beyond Web Development
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AI Call Centers

Elevate your practice’s client intake with Beyond Web Development’s AI Call Centers. Designed exclusively for elite practices—attorneys, plastic surgeons, and medical offices and more—our autonomous system ensures you never miss a single client lead. This cutting-edge, 24/7 solution professionally handles all calls, qualifies prospects, sets appointments, and instantly funnels all client data and appointment details directly into your CRM, all without any manual input required, letting you focus entirely on your patients and practice growth.

Aniekan holding a laptop

About Me

My name is Aniekan (a-ne-eh-kahn). I am the father of two teenaged girls and the owner and lead developer here at Beyond. I grew up in the midwest but have been in The Phoenix Valley for 20 years. I’ve worked in radio & television and have also helped several small businesses have successfull launches, and established businesses find new ways to convert sales, and extend their brand reach.

What people say
about BWD

Beyond Web Development Specializes in going above and beyond for our customers. But don’t take our word for it.

Our AI Recptionist Process

From First Call to Launch

At Beyond Web Development, we follow a streamlined process to ensure your digital business solution is built with strategy, functionality, and conversion in mind. Here’s how we take your vision from concept to reality
Step 1
Step 1

Discovery & Consultation

  • Identify your business goals, customer needs, and call volume requirements.

  • Analyze your current customer service workflow to pinpoint where AI can enhance performance.

  • Define success metrics—like response time, satisfaction rate, and cost per call—to measure ROI.

Step 2
Step 2

Planning & Strategy

  • Choose the right AI platform and integrations (CRM, analytics tools, and communication systems).

  • Map out your agent and AI collaboration strategy, including escalation paths and automation boundaries.

  • Develop a phased rollout plan with milestones for training, testing, and system optimization.

Step 3
Step 3

Design & Development

  • Create conversation flows for AI agents that mirror your brand voice and service tone.

  • Design dashboards for supervisors to monitor AI performance and agent assist activity.

  • Incorporate “Agent Assist” features like real-time prompts, suggested responses, and data lookups.

Step 4
Step 4

Content & Bot Training

  • Train your AI with accurate FAQs, scripts, and real-world call data.

  • Optimize chatbot responses for clarity, empathy, and efficiency.

  • Include AI lead generation prompts to capture and qualify new customers during interactions.

Step 5
Step 5

Testing & Pre-Launch Review

  • Run pilot programs with a mix of AI and live agents to track performance and customer reactions.

  • Monitor metrics like Average Handling Time (AHT), First Call Resolution (FCR), and sentiment scores.

  • Adjust workflows, scripts, and escalation rules based on real data feedback

Step 6
Step 6

Launch & Post-Launch Support

  • Fully deploy your AI call center and monitor the transition in real time.

  • Provide ongoing training for agents to use AI tools effectively and confidently.

  • Add after-hours chatbots through Beyond Web Development’s DomeBot Call Center Program to keep leads coming in even when agents clock out.

Ready to get started? Let’s build a digital system that helps your business grow! Schedule a Consultation

See Our Work: Websites That Drive
Results!

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Olive Ave. Relationship Coaching

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Real Fathers Inc.

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Bare-Beauté Hair Removal

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A Path To Balance

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Central City Radio

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Chessmind Shop

The Business Game Blog

AI Call Centers

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The Future of Customer Service: How AI Call Centers Are Changing the Game

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Beyond the Chatbot: 5 Advanced AI Features Revolutionizing Call Center CX

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Human Touch Meets Artificial Intelligence: Why Hybrid Call Centers Work Best

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The Hidden ROI of AI in Call Centers: From Reduced AHT to Lower Employee Turnover

When businesses think of artificial intelligence (AI), they often picture automation or chatbots—but the real value of AI in call centers lies in the hidden return on...
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Generating Leads

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WordCamp ’24

WordCamp ’24 at Phoenix College was an incredible networking and learning experience.

Our Services

At Beyond Web Development, we offer web design/developmennt, Secure hosting, and additional help where needed. Chandler is a very competitive market. Trust us to deliver exceptional results and take your online presence to new heights.

Web Design/Development

Web Design

Boost your brand and productivity with Beyond Web Development’s effective designs and superior web management system. Get more for what you’re paying for from Beyond

i

SEO

SEO

Get ranked get seen with BWD

AI Receptionist

AI Recptionist

24/7 leads slammed into your CRM

Hosting/Management

Hosting

Secure your audience and protect your brand with unhackable securiy from BWD and WPEngine

App Development

App Development

Companion app for mobile

Strategy Planning

Strategy Planning

We know the pressures of planning and pulling off a successful event or campaign. It takes a strong team and a well balanced one.

Consulting

Consulting

Real time reports and discussions about numbers

Contact Us

Contact Us

Contact

Happy Clients

We’ll manage your WordPress, Shopify, or Squarespace sites

We host and manage sites across a variety of platforms in order to provide a digital solution that wolrks best for our clients.

Contact uS Today

480-389-5974